Work with our customers is based on following principles:
- A well-considered approach to cooperation (mutual understanding of partners' problems in communication sphere);
- To contact with partners as frequent as possible, controlling possible incomprehension of problems and increasing quality of products produced;
- At the time of software development specification is the guide to action not doctrine as it's being inevitably changed during working process;
- Search of the golden mean between of what has been agreed upon with a customer orally and what has been fixed in written form. We always try to find compromise with our customers;
- Open and well-timed solution of conflicts appeared;
- A wide use of technical devices - telephone, fax, internet, teleconference, etc.